Terms of service
Last updated: November 2025
Welcome to Graced Oven! By accessing or purchasing from our website (www.gracedoven.com), you agree to the following Terms of Service. Please read them carefully before using our site.
1. General Information
This website is operated by Graced Oven. Throughout the site, the terms “we”, “us” and “our” refer to Graced Oven.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically for changes.
2. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
3. Product Availability & Pricing
All our products are freshly baked and made to order. Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product at any time.
While we strive for accuracy, occasional errors in product descriptions, pricing, promotions, or availability may occur. We reserve the right to correct such errors and update your order accordingly.
4. Orders & Payment
Orders can be placed via our Shopify store. Full payment must be received before an order is confirmed.
We accept major debit and credit cards, as well as any payment methods listed at checkout.
Graced Oven reserves the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.
5. Shipping & Delivery
We currently offer:
- Nationwide next-day delivery (Monday, Tuesday, & Thursday)
- Pickup within Leeds (Monday-Saturday)
Please note that we are not responsible for delays or damages caused by third-party couriers once your order has been dispatched.
More details can be found in our Shipping Policy.
6. Returns & Refunds
Due to the perishable nature of our products, all sales are final.
However, if there is an issue with your order, please contact us within 24 hours of delivery.
We do not accept returns, and we are not responsible for damages or delays caused by third-party courier services.
Full details can be found in our Return & Refund Policy.
7. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
8. Intellectual Property
All content on this website, including logos, product names, photos, and text, is the property of Graced Oven.
You may not reproduce, distribute, or use our content without written permission.
9. Limitation of Liability
Graced Oven shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
10. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.
11. Contact Information
For questions about our Terms of Service, please contact us at:
📧 contact@gracedoven.com
📍 Leeds, United Kingdom
📱 Or via Instagram and Tiktok: @gracedoven.co