FAQ

Welcome to Graced Oven’s FAQ page — your quick guide to all things banana bread 🍌💛

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Are your breads freshly made?

Absolutely! Every loaf is baked fresh to order to ensure you get that home-baked goodness in every slice.

How can I place an order?

You can order directly from our website or reach us via Instagram @gracedoven.co or Tiktok @gracedoven.co for quick orders and inquiries.

Do you offer delivery across the UK?

Yes, we deliver nationwide using Royal Mail! Pickup options are also available in Leeds.

When do you ship orders?

We bake and ship orders from Mondays, Tuesdays & Thursdays, for next-day nationwide delivery. This ensures your banana bread arrives fresh.

On Mondays to Saturdays, we also bake and offer pickups only within Leeds. This is perfect if you’re nearby and want your bread fresh straight from the oven.

How long does delivery take?

For nationwide orders expect next-day delivery, You’ll receive a message once your order is out for delivery.

What’s the order cutoff time for next-day delivery?

To qualify for next-day delivery, please place your order before 6 PM the day before. For example, orders placed before 6 PM on Monday will be shipped on Tuesday. Orders placed after 6 PM will be baked and shipped the following available shipping day.

How do I store my banana bread?

Refrigerate for up to 4 days.

Freeze for up to 1 month. Wrap tightly before freezing, then thaw at room temperature and warm slightly before serving.

To enjoy warm, heat a slice in the microwave for 10–15 seconds or in the oven for a few minutes

Do you take bulk or custom orders?

Yes! We take bulk and special orders for birthdays, events, and corporate gifts. Please contact us through Instagram or Tiktok @gracedoven.co to discuss your order.

What’s your refund policy?

As our breads are freshly baked to order, we’re unable to accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours and we’ll make it right.

Need More Help?

You can always send us your enquires on our contact page via our website, or send us a dm on Instagram or Tiktok @gracedoven.co — we’re happy to assist with your questions or special requests 💛